Please make sure that you enter the email address that you used to register on our software support site
After entering the email address on the ‘My Learning Portal’ login screen, you will be sent a verification code via email. Enter the 6 digit code and click ‘Submit’.
Please check your inbox junk and clutter folders in case the verification code email has been placed into those.
If you do not receive the verification code email, please check that you have entered your email address correctly. If so, please retry with the correct email address.
On the rare occasions, your organisations’ SPAM filter may prevent you from receiving the verfication code. If this is the case, please contact your organisations’ IT dept.
